Your external hard drive is not working: no light, no sound, or the computer simply no longer sees it? Before you write it off, know that in our workshop the culprit is very often the cable, the power supply or the enclosure, and in that case your files are still intact. Here is how to…
Step-by-step guide to removing your traces on Windows 10 / 11 Windows keeps many traces of how a computer is used. When selling it, donating it, handing it to another user or simply for privacy reasons, it is useful and important to know how to remove them. This data is not visible at first glance,…
Your computer says it is connected to Wi-Fi, but no web page will open anymore? Before replacing your router or calling your internet provider again, take a look at your VPN. It is a common cause, and often the last one people think of. We recently helped a customer whose internet access stayed blocked on…
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