Our Prices

Weekdays

Monday to Friday (10am to 6pm):
100€ / hour per technician
+ travel costs *

Remote Assistance

Monday to Friday (10am to 6pm):
80€ / hour per technician **


Weekends and public holidays and/or after 6pm

we intervene on-site at
200€/hour per technician
+ travel costs

or remotely (TeamViewer)
160€/hour


Travel

10 € minimum for any travel
+ 2 € / Km ***


in cash

by bank transfer

Payconiq

in cryptocurrency

-17% on labor, transfer fees at customer’s expense


Fault analysis: 20€

IAV quote for insurance: 80€

System reinstallation with drivers: 160€

Virus removal, Spyware, Malware and system optimization: 160€

System reinstallation + data recovery: 250€
**(Includes up to 50 GB)**

RAM installation: 20€

Hard drive or CD/DVD drive installation: 30€

Power supply installation: 60€

Hardware installation + driver installation: 70€

Simple cleaning (Without disassembly): 30€

Advanced cleaning (With disassembly): 60€

Invoice sent by postal mail: 5€ / per envelope

less than 50 Go = 90€


=> Data recovery on a USB stick.

more than 50 Go = ???€

=> On your device or we can offer you an additional storage device. See price with technician.


This estimate concerns the volume of data processed. Working time for disassembly and technical access is billed separately according to the ‘Weekdays’ or ‘Workshop’ rate.


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Do our prices suit you?
We intervene quickly in Dippach, Luxembourg City and throughout the Grand Duchy.

Take advantage of state aid for your digital transformation

We inform our professional clients that their digitalization projects (website creation, SEO, AI) can be subsidized up to 70% by the Ministry of Economy via SME Packages.

We are here to help you!


All our prices are taxes included unless otherwise stated.

* First hour indivisible, then billing in 30-minute increments.

** Remote assistance: Billing starts upon launching the technical diagnosis or assistance (by phone or via TeamViewer). The first quarter hour is indivisible, then billing is done in 15-minute increments.

*** Travel: Costs are calculated for a one-way trip, from headquarters (Dippach) to the intervention address (e.g.: 10 km = 20€). Any additional travel made for the needs of the mission (material purchase, specific round trip) will be billed additionally on the same mileage basis.

Price commitment: For transparency and loyalty, our labor rates have not increased since 2018.